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15 Green Lane East, Remuera,  Auckland, New Zealand
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Monday - Friday: 7:45 am - 5:00 pm

Pigmentation and uneven skin tone are common concerns we see across all ages and skin types. These changes happen when melanin—the pigment that gives skin its colour—is produced in excess or unevenly distributed. Triggers can range from sun exposure and hormones to skin inflammation and genetics.

The Science Behind It

Pigmentation issues like age spots and freckles are caused by changes in melanin production—the pigment that gives skin its colour. Here’s how it works:

  • Melanin Overproduction: Your skin produces melanin to protect itself, especially after sun exposure. When it produces too much in one area, dark spots can form.
  • UV Damage: Repeated sun exposure over time triggers excess melanin and leads to sunspots (also called solar lentigines or age spots).
  • Hormonal Changes: Conditions like melasma are linked to hormone shifts (e.g. pregnancy or contraceptive use), which can overstimulate pigment cells.
  • Inflammation Response: After acne, burns, or skin irritation, the skin may produce more melanin in the healing areas—this is called post-inflammatory hyperpigmentation (PIH).
  • Genetic Factors: Freckles are often inherited and tend to appear in fair-skinned individuals with sun exposure.

Understanding these causes helps our dermatologists at Scars & Lasers tailor the right treatments to fade pigmentation safely and effectively.

About Left Image

Treatment at a glance

Treatment Type
Number of Sessions
Procedure Time
Typical Recovery
2 - 5+ sessions
10 - 30 minutes
3 - 5+ days
2 - 5+ sessions
10 - 30 minutes
3 - 5+ days
2 - 4 sessions
20 - 40 minutes
2 - 3 days
FAQs

Frequently Asked Questions

What causes age spots and pigmentation?

At Scars & Lasers, we understand that pigmentation can appear for many different reasons. Most pigmentation issues are due to an overproduction or uneven distribution of melanin—the pigment that gives skin its colour.

Here are the common causes we see:

  • Sun Exposure: UV rays stimulate melanin production, often resulting in sunspots, freckles, and uneven skin tone.
  • Ageing: As we age, our skin’s ability to regulate melanin declines, often leading to the development of age spots and irregular pigmentation.
  • Hormonal Changes: Conditions like melasma can arise during pregnancy or from using hormonal medications like contraceptive pills.
  • Post-Inflammatory Hyperpigmentation (PIH): Dark marks may appear after acne, burns, or skin irritation, especially in those with darker skin tones.
  • Genetics: Some individuals are simply more prone to freckles, age spots, and pigmentation due to their genetic makeup.

Are age spots hereditary?

Yes. While ultraviolet (UV) exposure is the primary driver of solar lentigines, genetics plays a significant role. Individuals with a family history of pigmentary change or with certain skin phototypes are more likely to develop age spots earlier or more extensively.

What are solar lentigines (age spots or liver spots)?

Solar lentigines are flat, brown spots caused by long-term sun exposure. Unlike freckles, they usually appear later in life and don’t fade without treatment.

These spots commonly show up on:

  • Face
  • Hands
  • Arms
  • Chest

We treat solar lentigines using world-class laser and energy-based technologies that specifically target excess pigmentation with minimal downtime.

What are seborrhoeic keratoses?

Seborrhoeic keratoses (also known as senile keratoses) are benign, wart-like growths that tend to appear with age. They can range in colour from light brown to dark black and often have a waxy, slightly raised surface.

While harmless, they can be removed for cosmetic reasons. Scars & Lasers offers safe and effective removal using advanced dermatological devices.

Are age spots hereditary?

Yes. While ultraviolet (UV) exposure is the primary driver of solar lentigines, genetics plays a significant role. Individuals with a family history of pigmentary change or with certain skin phototypes are more likely to develop age spots earlier or more extensively.

What treatments are available for pigmentation at Scars & Lasers?

We offer a range of medical-grade treatments tailored to the cause and depth of your pigmentation:

  • Chemical Peels: Help remove surface pigmentation and even out skin tone through controlled exfoliation.
  • Laser & Energy Devices: Including pigment-specific lasers to safely break down excess melanin in the skin.

What type of laser should I use for stubborn sun damage and age spots?
Fractional and resurfacing lasers are ideal for persistent pigmentation because they target deeper pigment accumulations and damaged skin cells and stimulate the skin’s own healing.

How are pico lasers different from fractional lasers?
Pico lasers use extremely short pulses to break down pigment particles without high heat, so they are ideal for lesions like freckles, Nevus of Ota, tattoos and PIH—particularly effective in darker skin types.

What is laser toning and when would it be used?
Laser toning uses lower energy to treat widespread, diffuse pigmentation and texture issues rather than specific spots—best for melasma, uneven tone, PIH and patients with darker skin types.

How does a laser peel differ from other laser treatments?
A laser peel combines pigment breakdown in the surface skin layers with collagen stimulation, improving both tone and texture—useful for sun-damage, uneven pigmentation and clarity.

Why might BBL be chosen instead of a laser for pigmentation?
BBL treats both pigment and vascular redness by using multiple wavelengths. It’s an effective all-rounder for mixed-damage skin (pigment + redness + early ageing) though less targeted than specialised lasers.

How many treatment sessions will I need, and how far apart can they be scheduled?

This varies depending on the modality recommended (e.g., laser, broadband light, or topical depigmenting agents). Your clinician will review your skin type, depth of pigmentation, and treatment goals to determine the number of sessions and optimal treatment interval.

Who will perform the treatment?

Treatment is performed by the clinician most suited to the modality selected—this may be a dermatologist, dermal therapist, or  a laser nurse. All staff are trained extensively in skin assessment, pigmentation disorders, and device-based treatments to ensure safe, evidence-based care.

Can age spots be removed?

Yes. A wide range of advanced dermatological treatments can significantly lighten or completely remove age spots. Treatment options include:

  • Laser devices: Picosecond, Q-switch, Fraxel
  • Light-based therapy: BBL
  • Topical depigmenting agents: Prescription hydroquinone, retinoids, combination brightening formulation
  • Hand and chest rejuvenation protocols: combining lasers and topical regimens

Your dermatology team will select the most appropriate option based on pigment depth, skin type, and safety considerations.

Which treatment is right for me?

During your consultation, your skin specialist will assess your pigmentation pattern, skin type (Fitzpatrick I–VI), and co-existing conditions such as sun damage or melasma. Based on this, you will receive a tailored treatment plan that may include lasers, light-based devices, topical agents, or combination therapy to achieve optimal clearance.

Do I require topical anaesthetic for this treatment?

Your clinician will guide you based on the chosen modality.

How do we treat pigmentation on the neck when it is consistent with Poikiloderma of Civatte?

Poikiloderma of Civatte is a common sun-related skin change that usually affects the sides of the neck and upper chest. It often appears as a combination of brown pigmentation, redness, fine broken capillaries, and mottled skin texture.

At Scars & Lasers, treatment is tailored to the pattern of pigmentation and redness present. We may use a combination of advanced laser and light-based treatments, including Excel V+, PicoWay laser, and BBL.

Excel V+ can be used to target the vascular/redness component, including visible capillaries and background redness. PicoWay laser may be used where there is more prominent brown pigmentation or pigment irregularity. BBL can also be helpful for broader photoageing changes, including mixed redness, pigmentation, and sun-related skin damage.

In some cases, we may also add systemic or medical therapy as part of the overall treatment plan, particularly where pigmentation is more persistent or there are contributing inflammatory or hormonal factors.

Because Poikiloderma of Civatte often involves both pigment and vascular change, the best results usually come from a carefully planned, staged approach rather than a single treatment. A specialist assessment allows us to select the most appropriate combination of treatments for the individual patient’s skin type, degree of pigmentation, and visible redness.

Important ACC & Treatment Disclaimer

ACC funding eligibility is determined by the Accident Compensation Corporation on a case-by-case basis. Approval is dependent on injury acceptance, clinical indication, and ACC policy at the time of application. Not all treatments offered at Scars & Lasers are ACC-funded. Private fees may apply for unfunded components of care.

Learn more about ACC Incidents