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15 Green Lane East, Remuera,  Auckland, New Zealand
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Monday - Friday: 7:30 am - 5:30 pm

-Photoacoustic (Not Thermal) Energy
Unlike traditional lasers that rely on heat, PicoWay uses sound energy (photoacoustic).This approach reduces thermal damage and is safer for Asian and darker skin types.
-Minimal Downtime & Reduced Skin Reaction
Treatments work from the inside out, so recovery is typically quicker. Less post-procedure redness or irritation compared to heat-based lasers.
Versatile Wavelengths for Customised Treatments
PicoWay offers four wavelengths—532, 730, 785, and 1064 nm—and multiple handpieces (Zoom, Resolve, Fusion). This versatility allows for targeting various concerns and tailoring treatments to individual skin types.
-532 nm (Zoom & Resolve Handpieces)
Best for surface-level or epidermal pigmentation, often seen in sun-damaged skin (common in New Zealand).
-1064 nm Wavelength
Penetrates deeper into the collagen layer. Suitable for darker skin types with lower risk of post-treatment complications.
-532 Fusion
Treats superficial pigment with fractional delivery
The 532 nm wavelength precisely targets melanin, ideal for sunspots and freckles. Fractional beams reduce heat buildup, shorten recovery, and improve texture and scarring

Laser Treatment at a Glance

Time to recover:

2 - 4  days

Procedure Time:

20 - 30 Minutes

Treatment Performed By:

Dermatologist/Laser Nurse Specialist

Cost:

$ - $$

Anaesthetic:

Topical anaesthetic

Helps with:

Pigmentation, Skin tone, Rejuvenation, Scars

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PicoWay Laser

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Sun Spots
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Acne Scars
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Skin Tone &
Texture
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Wrinkles & Fine
Lines
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Skin Discoloration
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Sun Damage
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PicoWay

The PicoWay laser from Candela leverages picosecond pulses—measured in trillionths of a second—to generate precise “shockwaves” that fragment ink particles and melanin without excessive heat.

Offering four core wavelengths (532 nm, 730nm, 785 nm, and 1064 nm), PicoWay effectively addresses tattoos of various colours (amateur and professional) and a broad spectrum of pigmentation issues, including melasma, hyperpigmentation, and Naevus of Ota.

The newly introduced Fusion 532 wavelength is a specialised addition to the PicoWay platform, delivering ultra-short picosecond pulses to precisely target superficial pigmentation (e.g., freckles, sunspots) with minimal thermal damage, making treatments safer and more uniform—especially for a wide range of skin types.

Complementing these wavelengths is the Resolve fractional handpiece, available in 532 nm and 1064 nm, which uses light-induced optical breakdown to stimulate collagen and treat acne scars, enlarged pores, uneven tone, stretch marks, and more. With the capability to fire up to 10 pulses per second, most PicoWay sessions last just 5–30 minutes and involve minimal discomfort. This system is widely regarded as one of the most advanced picosecond lasers available, offering an efficient solution for tattoo removal, pigmentation correction, and comprehensive skin rejuvenation.

Benefits of PicoWay

Ideal for Darker Skin Types - PicoWay is the laser of choice for skin rejuvenation in darker skin tones, thanks to its targeted approach.

Targets Multiple Forms of Pigmentation - Effectively addresses age spots, sunspots, freckles, and post-inflammatory hyperpigmentation (PIH).

Post-Inflammatory Hyperpigmentation (PIH) - Manifests as dark spots following inflammation, which PicoWay can treat with precision

Fast Pigment Clearance - Pico lasers can clear pigmentation up to 10 times faster than non-laser treatments.

Comprehensive Rejuvenation - Also highly effective for enlarged pores, fine lines, and wrinkles

Optimal Results for Darker Skin - Darker skin types often see the best outcomes, as PicoWay specifically targets unwanted pigmentation.

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FAQ

Frequently Asked Question

What can PicoWay laser treat?

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PicoWay is an innovative picosecond laser renowned for its ability to effectively address unwanted pigmentation and remove tattoos. Its ultra-short laser pulses deliver treatments with minimal to no downtime, making it an excellent option for improving acne scarring, refreshing overall skin appearance, and achieving a more youthful glow.

  • Sun Damage & Skin Ageing
    Tackles freckles, wrinkles, enlarged pores, fine lines, and other textural changes for a smoother, more radiant complexion.
  • Milder Scarring
    Reduces the appearance of mild scars—including acne scars—and can be combined with other therapies for more severe scarring.
  • Pigmented Lesions
    Targets freckles, age spots, solar lentigines, iron stains, and certain birthmarks (e.g., Nevus of Ota/Ito and Hori’s Nevus).
  • Melasma
    Laser treatment may be considered after first-line therapies—such as sun protection, fading creams, and oral medications—have been tried.
  • Post-Inflammatory Hyperpigmentation
    Minimizes pigmentation resulting from acne, burns, or dermatitis.
  • Tattoo & Iron Stain Removal
    Safely breaks down stubborn ink and iron stains with reduced risk of scarring.

Why Choose PicoWay?

  • Minimal to no downtime
  • Highly versatile and precise
  • Safe for various skin types
  • Customizable treatments to suit individual needs

If you’re ready to learn how PicoWay can help you achieve clearer, rejuvenated skin, contact Scars & Lasers to schedule a consultation. Let our board-certified specialist dermatologists create a personalised treatment plan tailored to your goals.

Is PicoWay Safe?

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Potential Side Effects and Risks

Like any laser procedure, PicoWay carries some level of risk—though most side effects are typically mild, temporary, and involve minimal to no downtime. Common post-treatment effects include:

  • Redness
  • Swelling
  • Pinpoint bleeding
  • Tingling
  • Purplish spots

However, more serious complications can occur in rare cases. These may include skin damage or burns resulting in blistering or scarring. Pigmentation changes—such as hyperpigmentation (darkening) or hypopigmentation (lightening)—are also possible, particularly in darker skin tones and those with recent sun exposure. While often temporary, these pigment changes can occasionally become permanent. Additionally, there is a small risk of infection or reactivation of the cold sore (herpes simplex) virus. This can be avoided by a course of antibiotics or antiviral therapy.

The specific side effects you experience will depend on your individual skin type, response and the area being treated. By following recommended post-care instructions and working closely with a qualified specialist dermatologist, you can help ensure a safe, effective treatment experience.

It is essential to seek care from a qualified healthcare professional who can accurately assess your skin concerns, determine the appropriate laser settings, and closely monitor your progress. Schedule an appointment with our team of cosmetic dermatology nurses, dermal assistants, and board-certified dermatologists to discuss whether PicoWay is right for your skin condition, understand potential risks, and determine the best course of action for your unique needs.

Is PicoWay the Best Laser for Pigmentation and Tattoo Removal?

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Over the last several  years, one of the most significant advances in laser technology has been the introduction of picosecond lasers, which deliver ultra-short pulse durations. In contrast, older laser systems rely on long-pulsed ( milliseconds) YAG lasers or Q-switched (nanosecond) lasers, both of which generate more heat and may carry a higher risk of post-inflammatory pigmentation(PIH), blistering, or burning.

In simple terms, shorter pulse durations (picoseconds) allow pigment or tattoo particles to shatter more easily, making them easier for the body to absorb. This also reduces the likelihood of burning the surrounding skin.

At our centre, we use the PicoWay™ laser system, which boasts some of the shortest pulse durations available—even among other picosecond devices. Additionally, PicoWay offers multiple wavelengths, enabling precise targeting of both melanin (for pigmentation issues) and tattoo particles. This innovative technology helps us achieve safer, more effective results for our patients looking to address unwanted pigmentation or tattoos.

Is PicoWay Laser Painful?

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The level of discomfort experienced during PicoWay laser treatment can vary based on the specific concern being addressed:

  • Pigmentation Treatment
    Most patients report only minor discomfort, which can be minimized by applying topical anaesthetic cream for 40 minutes prior to the procedure. Even more challenging pigment issues, such as Hori’s nevus, can typically be treated with local anaesthesia alone.
  • Picoway Resolve for Acne Scarring or Rejuvenation
    Patients often experience minimal to no pain during this treatment, with only mild discomfort reported by some.
  • Tattoo Removal
    Higher energy settings are necessary to break down tattoo particles, which can be more painful—often described as worse than getting the tattoo in the first place. However, most patients tolerate the process well with a topical anaesthetic cream. At Scars & Lasers, being a specialist dermatology centre, we have access to prescription-strength topical anaesthetics to help ensure your comfort throughout the procedure.

What to Expect with PicoWay Treatments

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Your skin’s response to PicoWay will depend on the specific concern being treated:

  • Pigmentation:
    Expect mild redness, swelling, temporary darkening of the treated pigment, and occasionally slight pinpoint bleeding for about 1–3 days. Most patients can return to work the following day, though individual experiences vary based on the type of pigmentation addressed.
  • Tattoo Removal:
    Common reactions include swelling, scabbing, crusting, and pinpoint bleeding as the body works to eliminate the tattoo ink.
  • Acne Scarring & Rejuvenation:
    Typically involves redness and swelling, which usually subsides within a day. More intensive treatments for severe scarring may have a slightly longer recovery time compared to standard rejuvenation settings.

Can I Return to My Normal Activities After Treatment?

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Yes. For pigmentation, acne scarring, or rejuvenation treatments, PicoWay typically involves minimal to no downtime, allowing most patients to resume their daily routines right away. If you’re undergoing tattoo removal, you may need to keep the treated area bandaged and dry for a few days to promote proper healing.

What Makes PicoWay Different from Other Treatments?

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PicoWay is a picosecond laser that delivers high peak power through ultra-short pulse durations, creating a photoacoustic effect instead of relying on heat (photothermal). This approach often results in minimal to no downtime, with many patients reporting high satisfaction due to its effectiveness and reduced risk of skin damage.

What Is the Cost of PicoWay Laser Treatment?

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The cost of PicoWay treatment can vary based on several factors, including the type of pigmentation or concern, the size of the treatment area, and the overall complexity of the procedure.

Because of these variables, we do not publish specific pricing online. If you would like more information or wish to discuss treatment costs, please contact Scars & Lasers to book in for a consultation with our specialist dermatologist.

As a specialized practice, our pricing reflects both the advanced technology we utilize and the expertise of our board-certified dermatologists and nursing staff, ensuring you receive safe, high-quality care.

Can PicoWay be combined with other treatments?

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Yes certainly and the combination treatment depends on the indication.

What skin concerns does it treat?

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  • Sun damage
  • Age spots
  • Wrinkles and fine lines
  • Pigmentation
  • Freckles
  • Sun spots
  • Pores
  • Stretch marks
  • Acne and other types of scarring

Contact Our Friendly Staff

For all appointment enquiries, medical referrals and urgent enquiries please contact us at info@scarsandlasers.co.nz or (09) 524 5011.

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