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Scars & Lasers

BOOK APPOINTMENT

Send an enquiry or call reception to discuss an appointment. Our team will help arrange the appropriate consultation; sending an enquiry does not confirm a booking. For urgent concerns, please call.

Choose the easiest way to get started

Speak with reception or request a call back

An online request is not a confirmed appointment. Reception will contact you to discuss the appropriate consultation and available times.

Patient Information

Please review these details to help us provide the best possible care during your visit.

Opening Hours

We are open Monday to Friday, 8:00am - 5:00pm. Appointment availability varies by specialist.

Consultation Fees

Fees range from $425–$475, depending on complexity and time required. Additional charges apply for procedures such as liquid nitrogen or skin biopsies.

Medical Insurance

Many policies cover consultations. We are Affiliated Providers for Southern Cross. Please advise reception of your insurer when booking.

Parking

We offer 8 on-site car parks, and ample street parking is also available nearby.

Do I need a referral?

A referral is not required for a cosmetic consultation. For a suspicious mole, skin lesion or skin cancer concern, arrange assessment through Skin Specialist Centre. No GP referral is needed; any previous assessment or biopsy result is helpful. Please call reception about urgent concerns.

Skin cancer assessment at SSC

Cancellation Policy

We require a minimum of 24 hours' notice for cancellations.

  • Late cancellations or non-attendance incur a $150 fee.
  • Unpaid fees must be settled before re-booking.

ACC Consultations

If your consultation relates to an ACC injury, please provide a valid, approved ACC claim number to reception before your appointment.

Once reception confirms the claim is relevant to the consultation, the clinic can submit the consultation fee to ACC through the ACC online portal, with no surcharge for the consultation. Any proposed treatment funding is considered separately by ACC and is not guaranteed by consultation cover.

Maximising Your Appointment

Prepare a ListBring brief bullet points about your skin concerns.
Communicate ClearlyHelp us prioritise your treatment needs effectively.
Arrive EarlyPlease arrive 10 minutes early for paperwork and parking.
Running Late?Call us if you are over 5 minutes late.

Request a consultation

Tell us briefly what you would like help with. Reception will contact you to discuss the appropriate consultation and available appointment times. Submitting this form does not confirm an appointment.

Concerned about a mole or skin cancer? Send an assessment enquiry to Skin Specialist Centre.

Important Notice

Please note that all treatment options at the Scars & Lasers require a consultation with one of our specialist dermatologists before any treatment begins. This consultation ensures you receive the most suitable and effective treatment for your needs, along with a comprehensive long-term care plan and estimate of costs.

A face-to-face consultation is required before treatment if any of the following apply:

  • You are a new patient to Scars & Lasers.
  • You have not had an appointment in over 18 months.
  • You are presenting a new or additional concern.

Cosmetic consultations do not require a referral.

All treatments are provided solely at the discretion of your practitioner.

Need help choosing the next step?

Speak with our reception team

Call for an appointment or send a consultation request and reception will follow up.

Scars & Lasers Clinic

Clinic Hours

Monday - Friday: 8:00am - 5:00pm

Phone Hours

Monday - Friday: 7:45am - 5:00pm

Get in touch

09 524 5011

15 Green Lane East, Remuera, Auckland 1050, New Zealand

info@scarsandlasers.co.nz

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