Keloid scars occur due to an overactive wound healing response, where the body produces too much collagen, leading to the formation of a raised, fibrous scar that extends beyond the original injury. This abnormal healing process involves the proliferation of fibroblasts and excess deposition of extracellular matrix components, including collagen. Genetic predisposition plays a role in keloid formation, making it more common in individuals with a family history of keloids or certain ethnic groups, particularly those with darker skin. The exact molecular mechanisms behind keloid formation are still being studied.

(Available on Excel V and Excel V Plus)
Best for
Mild cases or isolated vessels.
How It Works
The long-pulse Nd:YAG laser emits energy at a wavelength absorbed by haemoglobin in blood vessels. This heat causes the targeted vessels to collapse, effectively treating both surface red veins and deeper blue veins.
Results
Treated vessels may disappear immediately or gradually fade over several weeks.
(Candela VBeam Perfecta, Excel V, Excel V Plus, Sciton BBL)
Best for
Stimulating collagen and vascular remodelling to reduce persistent skin redness.
How It Works
Often recommended in combination with vascular laser or BBL treatments to enhance skin healing, texture, and redness reduction.
(Candela VBeam Perfecta, Excel V, Excel V Plus, Sciton BBL)
Best for
More severe cases or large areas of visible facial veins and redness, particularly in rosacea.
How It Works
This approach layers multiple vascular-targeting technologies in one session, including:
Results
Effectively reduces visible veins, diffuse redness, and facial flushing commonly seen in rosacea.
Keloid scars are caused by an exaggerated healing response and often require combination therapy. At Scars & Lasers, treatment is tailored to scar activity, thickness, symptoms (pain/itch), colour, and response to prior therapies.
Keloid scars rarely respond to a single treatment alone. Combining injections, vascular lasers, fractional lasers and drug delivery techniques allows us to:
All keloid scars are assessed by our experienced laser dermatology team to determine:
A keloid scar is an overgrowth of scar tissue caused by excessive collagen production during healing. Unlike normal scars, keloids extend beyond the original injury and may continue to grow over time.
Keloids develop due to an exaggerated wound-healing response. They are more common after surgery, trauma, burns, piercings, acne or insect bites, and may have a genetic or skin-type predisposition.
Keloids cannot always be permanently removed, but they can usually be flattened, softened, and symptoms significantly reduced. Long-term control often requires combination therapy and ongoing monitoring.
Keloids may cause:
Symptom control is a key treatment goal.
We offer a multimodal approach, which may include:
Treatment selection depends on scar size, activity, thickness, symptoms and previous treatments.
Steroids reduce inflammation and suppress abnormal collagen production within the scar. This helps flatten the keloid and reduce pain, itch and redness. Multiple treatments are often required.
Anti-metabolites such as 5-Fluorouracil are commonly used in combination with steroids, particularly for resistant or recurrent keloids. They help reduce fibroblast activity and lower recurrence risk.
Vascular lasers target the abnormal blood supply that fuels active keloids. This helps reduce redness, inflammation, itch and pain, and improves response to other treatments.
These fractional lasers create controlled micro-injury within the scar to:
LADD uses fractional laser channels to deliver medications deeper into keloid tissue. This improves treatment effectiveness while reducing the need for higher injection doses.
In some cases, keloid scar treatment may be covered by Accident Compensation Corporation if:
ACC funding decisions are individual and not guaranteed. Some components of treatment may require private payment.
Most keloids require multiple treatment sessions over time. The exact number depends on scar severity, response to therapy, and whether maintenance treatment is required to reduce recurrence.
ACC funding eligibility is determined by the Accident Compensation Corporation on a case-by-case basis. Approval is dependent on injury acceptance, clinical indication, and ACC policy at the time of application. Not all treatments offered at Scars & Lasers are ACC-funded. Private fees may apply for unfunded components of care.